MantaGO
English
  • Create your chatbot
  • Social Integrations
    • LINE official account integration
    • Instagram integration
    • Facebook integration
    • Integrate an existing LINE official account
  • Share chatbot with others
  • Message Pack
    • Multi-layer message pack
    • Message pack: card
    • Message pack: carousel
    • Message pack: image map
    • Message pack: text and images
  • Basic settings
    • Main menu
    • Greeting message
    • Offline message
    • Unknown message
    • Keywords
    • Welcome page
    • Icebreaker
  • Applications
    • AI FAQ
    • GAI
    • Interactive quiz
    • Manual tag
    • Personalized tag
    • Product management
    • Form
    • ChatGPT
    • Booking
    • Growth tool
    • Shortlink tracking
    • FB/ IG reply
    • Open conversation with QR code
    • Gift/ coupon management
    • Reward card
    • Roulette
  • Other
    • Member center
    • Conversation
    • Broadcast
    • User List
    • Share Message
  • FAQ
    • LINE (FAQ)
    • MantaGO (FAQ)
    • Facebook (FAQ)
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  1. Basic settings

Offline message

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Last updated 8 months ago

What is an offline message?

When a store is outside of business hours, even if a user sends a message, MantaGo will reply promptly. Stores can set offline messages according to their business hours to notify customers that the store is closed, but we still want to serve customers promptly.

This feature is available on both LINE and Messenger platforms.

  1. Add a new reply

Set business hours

Click the "Edit" button below the business hours to set the store's business hours.

In the expanded section, you can set the time zone of your location and edit the business hours.

  1. After setting the time, click the "Create New" button.

  1. Name the reply

In MantaGo, each reply has its own name. Let's name this offline message!

Next, you can edit the offline message content!

  1. Edit the offline message content

Tips for writing offline messages:

1. Indicate that you have received the message.

2. Indicate that it is currently outside of business hours and specify additional business hours.

Finally, don't forget to press Save! Congratulations! You have successfully set up an offline message!

Sign up for MantaGo now!