GAI
Why do we need GAI?
As data becomes increasingly vast and diverse, have you ever faced the challenge of handling unstructured information? MantaGO’s latest GAI feature integrates the popular RAG (Retrieval-Augmented Generation) technology to provide you with a comprehensive solution! With simple operations, you can upload files or provide URLs for data training, enabling your chatbot to deliver more precise and fluent responses tailored to your queries. This tutorial will guide you step-by-step on how to activate this feature and unleash the full value of your data effortlessly!
In the applications section, select "GAI"
2. Configure Basic Settings
Set the keywords to enter or exit GAI mode
Fill in the message content displayed upon entering GAI mode
Fill in the message content displayed upon exiting GAI mode
Select the model and language you want to use
Model selection usually represents different versions, capabilities, and application scenarios. Choosing different models affects the quality of generated content, language understanding, creativity, and computational efficiency.
Language selection determines the language of the system's responses, which corresponds to the language set by the user.
MantaGO currently supports Chinese, English, Japanese, Thai, and Korean.
Once the setup is complete, click into Response Settings
For each response, you can customize how the system replies or choose from your message pack
3. Next, go to Advanced Settings.
Here, you can customize the chatbot's personality, specify topics and content to avoid, set file segmentation sizes, and configure other details.
4. Return to the previous page and click on "Knowledge Base Management" in the top-right corner
Select “Add Knowledge” from the top-left corner.
There are various options for creating your knowledge base.
Below, we’ll walk you through setting up each type
Option 1: Adding PDFs
Enter a name for your knowledge base
Provide a description of the knowledge base
Upload your PDF files
Click Save
Currently, you can upload up to 20 PDF files, with a maximum size of 20MB per file
Option 2: Adding Webpages
Enter a name for your knowledge base
Provide a description of the knowledge base
Paste the URL of the webpage
Click Extract Content
Option 3: FAQ
Enter a name for your knowledge base
Provide a description for the knowledge base
Select FAQ
Input the questions
Option 4: Unanswered Question
Enter a name for your knowledge base.
Provide a description for the knowledge base.
Select the questions.
Input the answers.
Option 5: Optimize Unhelpful Responses
Enter the name of the knowledge base
Provide a description for the knowledge base
Select the questions
Input the answers
The GAI feature can be used across multiple platforms, including LINE, Messenger, Instagram, and your official website’s LiveChat!
After setting up GAI, let's take a look at how the user will operate:
First, enter the keyword to enter GAI mode: RAG
Start asking questions
The response will appear
Select "Helpful" or "Not Helpful"
End
The response after clicking "Helpful" and "Not Helpful" can be customized~
Response Settings → Adjust the response when the bot is asked whether the response is helpful or not.
Register MantaGO now!!!
Last updated